Volkswagen Dealer Reviews in Marion, Illinois
Honest hardworking men and women .They always put the customer needs first . Thank you Volkswagon of Marion Illinois
Our vehicle was damaged at another dealership during routine maintenance. Brought it to Marion VW to be taken care of. They fixed our car and they were always willing to communicate about updates. Brian and Sierra were both excellent.
Awesome
My tech Morgan did an excellent job on my vehicle! Would recommend him to anyone!
Amazing experience! I would recommend them to anyone, if you need help getting in a new vehicle, these are the people to call!
I had Charelle she was amazing to work with. They got straight to the point and don’t give me the run around. I highly recommend them for your next purchase! I’m absolutely in love with my new atlas
Customer service is excellent and wait times are not long at Volkswagen of Marion. I always feel confident my vehicle is in the best hands there!
I loved how they got me in and out I had already knew what car I wanted so that made it easier and the staff there were amazing
The service was great! I had zero issues from drop off to pick up. They kept me updated on what was wrong and a time frame on completion.
Easy car buying experience. Tyler and Jay were wonderful to work with.
I had a wonderful experience got a great car was treated like a part of the family
Went in for low oil and low pressure indicator on my vehicle, didn’t have an appointment but the service team were able to help me fix it and that too quickly. Awesome people and great technicians.
Tyler was easy to work with and very friendly.
After alot of searching, we found a really nice car at the right price.
Tyler at Marion Volkswagen was wonderful to work with. Smooth/easy process and was pretty quick. We are loving our new to us vehicle. Thanks again Marion Volkswagen’s!!!
Best car buying experience ever! Thank you so much!
VW of Marion was fantastic to work with. Brian in the service department was very accommodating and efficient. Thank you again for getting our Beetle back in working order!
Exceptional facility with staff that goes above and beyound service to accommodate their customers. I would highly recommend them plus Peyton is awesome, kind, so knowledgeable and a unbelievable salesperson with no pressure. So accommodating to a customer.
I wanted a GLI with very specific options. I worked with Tyler from sales and he was awesome. There were some challenges finding the car I wanted, but he was persistent. He kept me updated every step of the way. Jay from the finance department was great to work with as well. Signing all the papers was quick, efficient, and there were no surprises. VW of Marion’s sales, finance, and service departments have all been great and I highly recommend this dealership.
Went above and beyond t o make sure I got to an appointment, while oil was being changed. I always am impressed with the service department.
I was stranded in Marion on my way to Georgia. Marion VW got me into the shop within an hour, and out the door and on my way the same afternoon. Awesome customer service you do not always find in this day and age!
Easy, easy, to deal with it. Very nice salesman and finance manager. Tyler will be our sales guy from now on
Very laid back, easy buying process. Tyler and Jay were very friendly and both very knowledgeable about everything start to finish. The entire atmosphere is welcoming and the entire process was refreshing.
Great customer service and knowledge!
Tyler is awesome would recommended, they are courteous and work quickly to get u in and out
Went above and beyond, great service and communication!
Comfortable waiting area. Plenty of snacks and entertainment for those who enjoy that. Quick in and out service.
They are so nice, from when I bought my car, to getting my oil change to now getting some touch ups, they have be so nice and friendly. I have not had a single bad thing happen
Excellent service! They got me in right away to help with a problem the dealership closer to our home couldn’t fix!!
Everyone was very nice and efficient!!
Friendly staff and Dane was very prompt and helpful
We had an excellent experience at VA of Marion. Trent was very knowledgeable about the vehicle and went over everything thoroughly to make sure we knew all we needed to know about our new vehicle. He was very nice to work with and made the entire process a breeze. The entire staff was friendly and the showroom nice and comfortable. It was a pleasure working with Trent.
VW Marion is the most professional and helpful dealership that I have ever dealth with in all my travels. I cannot say enough to commend this wonderful team of people. I am a New Zealander and I am overwhelmed with the GM Ashley to every person in the team ! I can not say enough to support this dealership. They are so dedicated,professional and they restore faith within the human kind. Thank you to the Marion VW team for helping out. You are all so special. Can not say enough. Thanks Kiwi.
Work was done in orofessional and timely manner
3rd VW I have purchased here! Always willing to work with me! Highly recommend!
I had a VERY GOOD experience trading a vehicle in and buying another vehicle !!!!! I had an AMAZING EXPERIENCE working with Volkswagen of Marion and LOVED working with Tyler Griffin my sales Rep !!!!
Enjoyed working with Tyler. Very knowledgeable and helpful and glad the whole experience was wonderful !
Very professional and welcoming! Thanks again Payton and Ryan!!
The salesman Tyler was so kind and friendly also helpful had everything ready for me to sign when we showed up at the dealership. The used truck that we bought was exactly what we were looking for.
Great customer service and got us into what we were looking for in a vehicle
Very pleasant buying experience. Sales man Tyler Griffin was a tremendous help.
Our experience at VW of Marion was so seamless— Charelle is the most delightful salesperson along with Jay and Brie who were all so kind and helpful. We will be recommending them to everyone we know!
The salesman was very nice and knowledgeable. His name was Tyler. The whole process of buying a truck went smoothly. The finance mgr Jay was very nice. The only thing I did not understand why the gas tank of the truck was not filled up . I have been of part of 3 car deals in the past year and those dealers filled up the gas tank on the vehicle that was purchased.
Lindsey was very helpful with helping me find the right vehicle!
Tyler was amazing to work with! I will most definitely buy again from him! The financial guy was very nice and helpful! It was a all round pleasant car buying experience!
Had an issue with the USB port. They didn’t “take” me by charging me for the diagnosis of “you need a new cord”. Love that!!
Quick service. I felt confident with staff and they were very courteous
Great service.
Great and friendly customer service.
Bought my first ever brand new vehicle! Thank you, Payton G for making our experience so great! Very simple and we walked away so happy with an awesome deal. This is my second time buying from Voltzwagon and they have been good to us.
Fantastic service center! We drive over an hour to come here. They are very accommodating and helpful and definitely worth the drive.
I had such an amazing experience buying a vehicle at Volkswagen of Marion! Tyler and Ryan did an excellent job at helping my husband and I. It was the most stress free vehicle buying process we have ever went through. If you are searching for a vehicle new or used, use Volkswagen of Marion. They are the best!!
Customer service was amazing! I actually messed up and missed my appointment, they were amazing at working with me to get another appointment
I had an oil change and tire rotation this morning. The service was exemplary and accomplished in a timely manner.
Great service team. They take care of you good.
Great team to work with if your in the market for a new car.
Great experience friendly staff
Brian and Rich treated me like a long lost niece, they fixed my car as quickly as possible, were very communicative and efficient. The whole team acted as though my emergency was their emergency which is really all you can hope for in these situations.
Dane was very helpful and polite! He knows his stuff!
I am writing to thank Charelle and the team at Marion Volkswagen for all they did to help me get a new car. I had never purchased a car on my own and after hearing about my friend's (Celeste Korando) experience, I decided to give Marion Volkswagen a shot. Charelle greeted me when I walked in the door, and I am so thankful she was my sales lady. She was so patient, kind, understanding, and personable. She made the entire experience enjoyable. Thank you again!
They have Volkswagen.
Staff was very friendly and knowledgeable. I am very satisfied with the service. Tyler Griffin helped me, and he is amazing! I'll be coming back when I need another vehicle!
This was the most enjoyable purchase experience we have ever had. Polite and very patient and helpful.
Great care and service here. Joe Labotte keep me up to date on what was going on with my sons vehicle and the time frame it might take to fix. Took care of a small problem I didn’t know about. Thanks guys.
Purchasing my vehicle at VW was a great experience! Every employee that I had interactions with was very knowledgeable and polite. They made the car buying experience a breeze!
If you are looking for a service department that truly cares about its customers and does exceptional work, this IS the place to go. While there are several locations nearby where I can get my VW Beetle serviced, I choose to drive an hour to Marion, Illinois because of the quality of service, kind staff, and knowledgeable technicians. My Beetle is my baby, and this service department treats her as such, even going as far as remembering my car’s name, Stella. The folks at Volkswagen of Marion always do an excellent job but it was my visit in April 2023 ...