Volkswagen Dealer Reviews in Marion, Illinois

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Google Jul 22, 2024

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Google Jul 18, 2024

3rd VW I have purchased here! Always willing to work with me! Highly recommend!

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Google Jul 18, 2024

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Google Jul 16, 2024

I had a VERY GOOD experience trading a vehicle in and buying another vehicle !!!!! I had an AMAZING EXPERIENCE working with Volkswagen of Marion and LOVED working with Tyler Griffin my sales Rep !!!!

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Google Jul 14, 2024

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Google Jul 13, 2024

Enjoyed working with Tyler. Very knowledgeable and helpful and glad the whole experience was wonderful !

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Google Jul 7, 2024

Very professional and welcoming! Thanks again Payton and Ryan!!

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Google Jul 7, 2024

The salesman Tyler was so kind and friendly also helpful had everything ready for me to sign when we showed up at the dealership. The used truck that we bought was exactly what we were looking for.

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Google Jul 6, 2024

Great customer service and got us into what we were looking for in a vehicle

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Google Jul 6, 2024

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Google Jul 6, 2024

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Google Jul 2, 2024

Very pleasant buying experience. Sales man Tyler Griffin was a tremendous help.

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Google Jun 29, 2024

Our experience at VW of Marion was so seamless— Charelle is the most delightful salesperson along with Jay and Brie who were all so kind and helpful. We will be recommending them to everyone we know!

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Google Jun 21, 2024

The salesman was very nice and knowledgeable. His name was Tyler. The whole process of buying a truck went smoothly. The finance mgr Jay was very nice. The only thing I did not understand why the gas tank of the truck was not filled up . I have been of part of 3 car deals in the past year and those dealers filled up the gas tank on the vehicle that was purchased.

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Google Jun 19, 2024

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Google Jun 18, 2024

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Google Jun 18, 2024

Lindsey was very helpful with helping me find the right vehicle!

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Google Jun 18, 2024

Tyler was amazing to work with! I will most definitely buy again from him! The financial guy was very nice and helpful! It was a all round pleasant car buying experience!

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Google Jun 18, 2024

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Google Jun 17, 2024

Had an issue with the USB port. They didn’t “take” me by charging me for the diagnosis of “you need a new cord”. Love that!!

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Google Jun 15, 2024

Quick service. I felt confident with staff and they were very courteous

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Google Jun 15, 2024

Great service.

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Google Jun 15, 2024

Great and friendly customer service.

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Google Jun 15, 2024

Bought my first ever brand new vehicle! Thank you, Payton G for making our experience so great! Very simple and we walked away so happy with an awesome deal. This is my second time buying from Voltzwagon and they have been good to us.

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Google Jun 14, 2024

Fantastic service center! We drive over an hour to come here. They are very accommodating and helpful and definitely worth the drive.

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Google Jun 14, 2024

I had such an amazing experience buying a vehicle at Volkswagen of Marion! Tyler and Ryan did an excellent job at helping my husband and I. It was the most stress free vehicle buying process we have ever went through. If you are searching for a vehicle new or used, use Volkswagen of Marion. They are the best!!

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Google Jun 14, 2024

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Google Jun 14, 2024

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Google Jun 12, 2024

Customer service was amazing! I actually messed up and missed my appointment, they were amazing at working with me to get another appointment

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Google Jun 12, 2024

I had an oil change and tire rotation this morning. The service was exemplary and accomplished in a timely manner.

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Google Jun 11, 2024

Great service team. They take care of you good.

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Google Jun 10, 2024

Great team to work with if your in the market for a new car.

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Google Jun 8, 2024

Great experience friendly staff

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Google Jun 7, 2024

Brian and Rich treated me like a long lost niece, they fixed my car as quickly as possible, were very communicative and efficient. The whole team acted as though my emergency was their emergency which is really all you can hope for in these situations.

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Google Jun 5, 2024

Dane was very helpful and polite! He knows his stuff!

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Google Jun 5, 2024

I am writing to thank Charelle and the team at Marion Volkswagen for all they did to help me get a new car. I had never purchased a car on my own and after hearing about my friend's (Celeste Korando) experience, I decided to give Marion Volkswagen a shot. Charelle greeted me when I walked in the door, and I am so thankful she was my sales lady. She was so patient, kind, understanding, and personable. She made the entire experience enjoyable. Thank you again!

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Google Jun 4, 2024

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Google Jun 3, 2024

They have Volkswagen.

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Google Jun 3, 2024

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Google Jun 2, 2024

Staff was very friendly and knowledgeable. I am very satisfied with the service. Tyler Griffin helped me, and he is amazing! I'll be coming back when I need another vehicle!

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Google Jun 1, 2024

This was the most enjoyable purchase experience we have ever had. Polite and very patient and helpful.

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Google May 31, 2024

Great care and service here. Joe Labotte keep me up to date on what was going on with my sons vehicle and the time frame it might take to fix. Took care of a small problem I didn’t know about. Thanks guys.

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Google May 31, 2024

Purchasing my vehicle at VW was a great experience! Every employee that I had interactions with was very knowledgeable and polite. They made the car buying experience a breeze!

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Google May 29, 2024

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Google May 28, 2024

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Google May 26, 2024

Listened and worked with us until it was a win win for everyone!

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Google May 26, 2024

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Google May 24, 2024

The service department was accommodating and friendly. They diagnosed the issue quickly and spent time explaining our options.

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Google May 23, 2024

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Google May 22, 2024

Great experience! Service team was fantastic and got me back on the road quickly and at a fair price. Thank you so much!!’

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Google May 22, 2024

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Google May 22, 2024

Lindsey was super helpful in getting a car that I wanted! It was easy and stress free.

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Google May 20, 2024

Great service team

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Google May 20, 2024

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Google May 18, 2024

Tyler and the rest of the team were awesome to work with!! Thank y'all so much!!

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Google May 17, 2024

Great place! The people are awesome and very helpful! They made buying a vehicle fast and easy! Thank you!

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Google May 14, 2024

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Google May 14, 2024

Have always had a good experience here with servicing our Audi. They are thorough and very communicative.

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Google May 14, 2024

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Google May 13, 2024

Friendly and fast

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Google May 11, 2024

Honestly the people were super great and never tried to once pressure me into anything. Very accommodative and comfortable environment. They got me a great car for a great deal and I will forever suggest anybody looking to purchase a vehicle to Volkswagen of Marion, specifically , Payton.

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Google May 11, 2024

From pulling in to the parking lot to leaving with my new car, I had an excellent experience!

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Google May 11, 2024

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Google May 10, 2024

Brian is always courteous and professional. They have a top flight service department.

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Google May 9, 2024

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Google May 9, 2024

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Google May 9, 2024

Very informative, keep you updated and they are easy to work with.

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Google May 8, 2024

Asked a question on line. Tyler answered me promptly even before business hours. I went in and he showed me the car and answered all my questions. I went in and Tyler was off and Trent looked after our every need and let us test drive a similar car. I called next day and they had sold car I wanted. Tyler found one for me and got it delivered. Trent finished up paperwork and walked us through all the bells and whistles. Couldn’t say enough good things about those two! Jay made the final buying process so easy. He ...

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Google May 8, 2024

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Google May 7, 2024

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Google May 5, 2024

Trent was extremely knowledgeable and helpful during our car buying process!

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Google May 4, 2024

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Google May 4, 2024

Volkswagen is a friendly place to get a car, suv. Tyler has helped me with both cars. So if you go ask for Tyler. Thank you Tyler &Jay

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Google May 3, 2024

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Google May 2, 2024

Tyler, Ryan and rest of the sales team were professionals and very communicative. I have been with vw family over 20 years, very please with my new purchase.

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Google May 2, 2024

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Google May 1, 2024

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Google Apr 30, 2024

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Google Apr 28, 2024

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Google Apr 27, 2024

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Google Apr 27, 2024

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Google Apr 26, 2024

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Google Apr 25, 2024

Always friendly

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Google Apr 24, 2024

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Google Apr 23, 2024

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Google Apr 23, 2024

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Google Apr 22, 2024

Staff was attentive. Oil change was quick.

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Google Apr 22, 2024

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Google Apr 21, 2024

Trent is the man! Extremely low pressure sales is what I look for. I'm the one spending the Money and I don't wanna be pressured into something. Trent was extremely chill happy to help us with anything! I would recommend him one hundred 💯.

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Google Apr 21, 2024

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Google Apr 13, 2024

Tyler was the absolute best car deals man i’ve ever dealt with. He was so helpful and patient through the whole process. He even came in on his day off to help me find the perfect vehicle for me which we did. I would recommend Volkswagen of Marion and Tyler any day of the week.

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Google Apr 11, 2024

A great staff to work with (Sherrel) very professional at the same very personal and caring I felt like she really cared during the whole process I have a coworker that is thinking about a new vehicle I definitely recommended VW Marion

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Google Apr 11, 2024

I went in with a hole in a tire and they helped me get it all straightened up without a schedule. Very pleased with my visit and the coverage they set up for me when I bought from them. Will definitely go back on my next vehicle purchase.

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Google Apr 9, 2024

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Google Apr 9, 2024

Never been happier with a buy! The whole experience was great. HUGE inventory, wonderful staff, and by far nicest dealership I’ve been to. And we love our new VW!

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Google Apr 7, 2024

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Google Apr 7, 2024

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Google Apr 6, 2024

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Google Apr 4, 2024

When I called to make appt they were professional and friendly. When I got there they were the same. Kept me up to speed on my maintenance progress.

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DealerRater Apr 21, 2023

If you are looking for a service department that truly cares about its customers and does exceptional work, this IS the place to go. While there are several locations nearby where I can get my VW Beetle serviced, I choose to drive an hour to Marion, Illinois because of the quality of service, kind staff, and knowledgeable technicians. My Beetle is my baby, and this service department treats her as such, even going as far as remembering my car’s name, Stella. The folks at Volkswagen of Marion always do an excellent job but it was my visit in April 2023 ...

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