Volkswagen Dealer Reviews in Marion, Illinois
VW of Marion was very clear and helpful at every step of the process.
Overall another great buying experience from everybody at vw of Marion
Trent in Sales was great to work with. Despite my great experience, there was some issues with the detailing/cleaning that needed addressed.
I cannot say enough good things about this service department. While buying a used car, they did a quick fix on my beetle. They are very personable, and whether or not they care….you feel like they really do. I drive almost 2 hours, and they are completely worth it!
Oil change and DEF trouble shooting. All fixed and on the road friendly quick and great service.
Great customer service. Got me right in and out.
Great staff worked well with my Daughter on her first new car.
Brian in service was very courteous and helpful
Diagnosed & treated a problem with our VW TDI
I was very impressed with the sales person and the manager! They were the best !!
I was really happy with the workers from the time I stepped in and even more satisfied when I was able to get a vehicle. Jay, Tyler and Trent you guys ROCK
All of the staff were extremely friendly and professional. Tyler was a great salesman! He quickly replied to all calls, texts and emails and made our experience easy. The Jeep was exactly as expected. We would definitely purchase another vehicle here in the future.
VW of marion is always very easy to deal with! I work the hours they are open, so I drop my vehicle off before work and they just call me when it’s done so it doesn’t inconvenience my whole work day. They are all very friendly and also help me to understand exactly what they are doin to my Atlas and what to expect in the future.
Had a great overall experience here purchasing my Taos, very hassle free. I would definitely recommend checking out this dealership. Tyler G. in sales, and Jay in Finance were great to work with!
I use them for all of my cars general services and major repairs. This is the best service department I have ever worked with.
Charelle has a repeat customer! I was in the market for a new version of my car and I contacted her the night before and she had everything ready to go for me the next day! Quick and pretty painless transaction and Charelle is the best person to deal with and talk to while you’re getting everything squared away!
Charelle was a pleasure to work with! She made the car-buying experience hassle-free! I would definitely recommend Charelle at Volkswagen of Marion to anyone looking to buy a new or used vehicle!
I ❤️ this place
The staff was very pleasant to work with. Trent, our salesman was professional, knowledgeable and made us feel welcomed to their dealership. We feel we received a very fair deal on our trade-in and purchase. We would recommend this dealership to anyone in the market for a new or used car.
Very helpful and friendly.
VW of Marion Service is my go to!! Honest and authentic! I agree with other reviews - more reasonable than national oil chains.
My experience at Wolkswagen in Marion with Payton Gunter was absolutely awesome! I have shopped for a car for a few months now with no luck. Payton made my process super easy and smooth! Answered any question I needed, gave me options in my price range, worked with me because I’m a little picky! And was so patient. He is very personable and a pleasure to work with! I definitely recommmend him for any of your vehicle needs!!!!
I had an interesting circumstance with work and not being able to come during normal work hours and they worked with me great and was just great service
Very courteous, and got my husband through the recall in a timely manner. Brian was an excellent and very informational.
Did engine program update software on the car and checked car for any noise making sounds and tight fit
Best place to buy a car! Everyone is friendly and so helpful! I would highly recommend to everyone. Thank you to Trent! He was knowledgeable, kind and truly cares about his customers. Great car buying experience!
I would like to highly recommend Charelle Byrd for the exceptional service we received while buying our Volkswagen. Her and Jay from financing stayed past closing time and really worked hard to get us in a vehicle because a dealership in St. Louis gave us a really bad deal on our previous car.Everyone was so nice. We could not have asked for a better car buying experience. GCurry
Great customer service as usual
Excellent experience from start to finish! Courteous, professional customer service with service at a competitive affordable price. 100% recommended.
Quick purchase no hassle
VW of Marion made buying a new car such a smooth transaction. Tyler G was such a pleasure to work with! Thanks for the wonderful experience & the beautiful brand new ID.4!! I love it so much!
I love this dealership so much. They are ao good to me and explain everything beautifully
Excellent customer service!
Very nice place!
Their customer service is amazing! They got me scheduled and taken care of right away and even worked me in the same day. Highly recommend this business!!
Recall update
Excellent service all around. Friendly people.
Best experience I've ever had at any dealership service department.
Check engine light was on. Able to diagnose and repair within a couple of hours, parts were in stock.
Samantha and the crew at VW of Marion have always been warm, personable, and professional to me every single time I've brought my car into the dealership for maintenance. When the time comes for me to purchase another vehicle I will feel very comfortable taking my business to VW of Marion.
We had a very nice experience at Volkswagen. They made the whole process easy from the moment I looked at the car to buying it. Payton was extremely accommodating and great to work with. Thank you VW!
The service people were very friendly and helpful.
Just the delay n getting the car
Best purchase experience ever. Very courteous and professional. This was my fourth purchase at VW of Marion.
VW of Marion made the whole car buying experience stress free. Every single person who helped out during the process was awesome! Payton was great to work with! I highly recommend!
Easy, fast and very helpful in my recent car purchase. Would highly recommend!
My experience at Volkswagen of Marion was very pleasant. Tyler and his team were very easy to work with.
Best deal on an Atlas within 150 miles. Salesperson Tyler was awesome. And Jay (shoutout to you, Yaj 😆) handled the financing quickly, painlessly, and professionally. I was in and out of there with a new vehicle in just a couple of hours. There's nothing I would have changed about the entire experience.
Staff were wonderful, very directive, and helpful in finding what I am looking for. I would recommend them to anyone.
I cannot thank Charelle and Jay enough for all of their help today. We were able to get our dream car at a great price, we will definitely be sending our friends and family to them!
The staff memebers were all courteous and professional. My oil change took only minutes, they had me in and out in a short space of time. I am always pleased with the service received. I recommend this place for your repairs and maintenance. Thanks Volkswagen of Marion.
Tyler was very and helpful.
Excellent. Courteous, got right in. No issues.
Fast and courteous staff.
Great place and great people. The man at reception is lazy, though.
They did great with the service they gave. Thank you!
Great car and great service!
Great Experience
Service was great
Peyton was very competent and professional when it came selling me my car. I would definitely recommend him as a salesman to any customer looking for a new car!
Service and sales department are fantastic
Loved my experience at VW of Marion. My salesman Trent was extremely helpful, informative and friendly. He was patient through the whole process and even stayed late to walk me through my features in my Atlas. I look forward to working with Trent from VW of Marion for any of my further endeavors.
Easy to deal with. First offer was reasonable and settled on something close. Not the normal dreaded haggling back and forth and it didn't take all day. Both sides came away satisfied that they made a good deal. I'll come back when I'm in the market for another vehicle.
Brian and his team went above and beyond to ensure that I got back on the road quickly and safely. I was treated with respect and consideration throughout my process. Words cannot express my gratitude for saving me thousands of dollars. I felt genuinely cared for. Thank you VW Marion. -Alli Z.
Great customer service
I had a wonderful experience with Volkswagen of Marion and I highly recommend this dealership! Charelle, and Ashlee went above and beyond to make sure I got into the vehicle I was looking for. I love my 2022 VW Tiguan! Thank you for making this process smooth!
Very pleased with my Tiguan 2021! Love it fully loaded!